Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.
Responsible Use of AI:
Granicus is a global leader known for building meaningful connections with every digital interaction. While AI helps us enhance efficiency to elevate the candidate experience, our primary focus is on communicating with candidates with honesty and care. In locations where it is permitted by local legislation, Granicus will use AI tools to assist us in the following ways, which may change from time to time in accordance with business needs:
• Job descriptions: Our hiring managers or recruiters may use AI to help draft job descriptions, which are then carefully refined to ensure clarity and accuracy.
• Outreach messages: Recruitment team members may use AI to draft messages to potential candidates and then personalize them with a human touch.
• Interview scheduling: We may use AI tools to streamline interview scheduling and automate follow-up communications to ensure the smoothest process for candidates.
• Interview questions: Our interviewers may use AI to assist in building questions tailored to the skills and qualities listed in the job description, ensuring relevance to the role.
• Note taking: We may use AI tools like Copilot to summarize Teams calls, which reduces our reliance on manual notetaking.
Throughout these processes, AI serves as a tool to enhance, not replace, the human connection at the core of our hiring experience. All decisions are made by our recruiters and hiring managers, who carefully review each application and bring context, expertise, and empathy to the process. We are committed to transparency, fairness, and responsible use of technology in hiring, ensuring every candidate is evaluated with both innovation and integrity.
If you choose to not give consent to AI reviewing your profile, your application and resume will still be fully reviewed by our recruiting team. Opting out will not negatively impact your candidacy or the consideration you receive.
Summary Description
The Director, CXS Product Management is a strategic leadership role reporting to the Senior Director, Experience Partners. Acting as a product manager for the Customer Experience Services (CXS) organization, this role is responsible for designing, evolving, and scaling service offerings that drive platform adoption, customer success, and operational excellence.
This role requires a blend of strategic thinking, service design expertise, and cross- functional leadership. The ideal candidate brings a digital-first mindset, strong commercial acumen,...
Summary Description:
The Manager, Experience Partners (Enterprise Market) leads a regional team responsible for managing Granicus’ most complex and high-impact customer relationships. This includes large state agencies, top-tier cities and counties, and accounts with intricate service needs. The Manager ensures consistent, high-quality service delivery, drives customer success outcomes, and supports the professional development of their team. This role balances tactical execution with operational leadership, ensuring alignment with broader organizational goals while navigating the complexity of enterprise-level clients.
Summary Description:
The Manager, Experience Partners (Mid-Market) leads a regional team of Experience Partners focused on delivering high-quality client outcomes and driving customer success. This role ensures efficient execution of service delivery practices, supports team development, and collaborates cross-functionally to improve customer retention and satisfaction. The Manager is responsible for translating strategic direction into actionable plans, optimizing team performance, and fostering a culture of accountability and continuous improvement.
Essential...
Summary Description
The Senior Experience Partner is a senior-level role responsible for managing high-value, complex client relationships across the full customer lifecycle. This includes leading strategic pre-sales consultations, overseeing implementation and onboarding, and driving long-term client success through executive-level engagement, program optimization, and revenue growth. The Senior Experience Partner also mentors junior team members and serves as an escalation point for complex client issues.
Essential Function
•
Summary Description
The Experience Partner 2 is a mid-level role responsible for managing a portfolio of mid-tier clients across the full customer lifecycle. This includes participating in pre-sales discovery, leading implementation coordination, and ensuring long-term client success through strategic engagement, program reviews, and growth planning. This role requires a balance of consultative client management, cross-functional collaboration, and a proactive approach to identifying opportunities for improvement and expansion.
Essential Function
• Manage a portfolio of up to 30 mid-tier...
Our premier destination marketing solutions power 1,000 destinations across the globe, including small towns, big cities and various types of venues. Those destinations use our CRM, web content management systems, and digital marketing services to attract tourists, conventions, and sporting events. The Destination Insights team works with Destination Marketing Organizations (DMO’s) and Convention and Visitor Bureaus (CVB’s) across the US and beyond to provide solutions to help them generate more interest and ultimately visitors to their market. We provide both technology products and strategic solutions in a consultative way to maximize the clients’ understanding and the solutions’ impact.
The Granicus Federal Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. The existing Federal Sales team has established a baseline of Federal customers who have adopted the core Granicus Citizen Engagement communications software platform. Significant opportunities exist to upsell innovative digital services and solutions and provide a services wrapper leveraging the core Granicus software platform to help government customers in achieving their mission objectives. It is against this backdrop that Granicus seeks to hire a new Sales Account Executive, Federal for mission-driven sales approach to best position Granicus as the digital innovation leader.
Our premier destination marketing solutions power 1,000 destinations across the globe, including small towns, big cities, and various types of venues. Those destinations use our CRM, web content management systems, and digital marketing services to attract tourists, conventions, and engage stakeholders. As Granicus continues to advance the power of connected technology and data-driven insights, we seek a dynamic director to lead our digital marketing services for destinations.
We’re looking for a driven Recruiter who will have a hand in shaping the future of Granicus in US! As a member of the recruiting team, you’re responsible for finding, screening and hiring best-in-class talent for Granicus. In this role, you will lead full cycle recruiting efforts, including sourcing passive candidates, using innovative recruiting methods and providing a high-touch experience for every candidate. You are also genuinely curious about people, self-motivated, creative and tenacious and will work hard to reduce the time it takes to fill each position while not compromising the quality of the hire or the satisfaction of your hiring managers.
The Granicus State Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Enterprise Account Executive generates subscription sales for our SaaS platform and related services in an assigned territory. State Government includes all government functions, including state agencies, and programs under the Executive, Legislative, and Judicial branches of government.
Business Analysts implement business system solutions according to the customer’s needs and requirements. Responsible for the setup, configuration, integration, and data validation of the system. Conduct testing scenarios, and end-user training, and provide customer support. Spend considerable time with customers performing planning, training, and implementation tasks working with various levels of end-users to create the logical specifications for Business Solutions implementations as assigned.#PuertoRico
Granicus is looking for a “roll up your sleeves” Director of Strategic Programs with applied financial and strategic operations experience. The successful candidate is expected to perform all functions from leading change initiatives to preparing materials for the board of directors to participating in acquisitions and integrations. The DSP will gain hands-on, cross-functional experience leading a software company through frequent executive team and board-level interactions. This role will give you a front-row seat in how a company leadership team works, and the DSP role has tremendous career growth opportunity, with the prospect of evolving into an indispensable member of an executive team within the Vista Equity Partners’ portfolio.
The Senior Software Engineer role at Granicus is for developers who lead the development team by example. They regularly take on the most difficult technical tasks and consistently make significant contributions to all areas of the Granicus product suite. In addition to those contributions, the Senior Software Engineer is a key contributor when new features are being groomed and planned by their team. Their application knowledge is indispensable in this area. Senior Software Engineers not only have deep expertise in multiple different applications, but they also understand and directly contribute to the management of Granicus’s technical infrastructure. Finally, the Senior Software Engineer is a go-to technical resource for anyone in the broader Granicus technology organization....
Job Summary: This Technical Implementation Consultant role lives within the customer engagement arm of the Granicus’ Digital Services Implementation Team and is a key member of the Implementation Services (IS) team. This team helps customers (government agencies) create valued online services, and partners with customer to enhance the way that government organizations support their communities through strategic experience management. As a Technical Implementation Consultant, you will be an expert on the AMANDA platform, and a key partner in the successful rollout of projects across North America. You are a customer focused leader who works hand-in-hand with the project management team to implement products and solutions that require a higher level of technical knowledge (i.e....
Granicus is hiring a Small-Medium Government Account Executive to join our team! The Account Executive will work within the Local Government Sales Team and focus on new cross-sell sales opportunity creation and win. This role is focused on selling to new and existing client partners wtihin public utilities. Candidates must have previous experience successfully prospecting over a large geographical region. This is an individual contributor sales position that requires a high degree of autonomy, activity, and attention to detail.Granicus is a remote first company (this isn’t temporary). While we have virtual teams, you have the option for in-office work should you be located near one of our hubs. #UnitedStates
This Technical Implementation Consultant role lives within the customer engagement arm of the Granicus’ Digital Services Implementation Team and is a key member of the Implementation Services (IS) team. This team helps customers (government agencies) create valued online services, and partners with customer to enhance the way that government organizations support their communities through strategic experience management.As a Technical Implementation Consultant, you will be an expert on the AMANDA and Grantium platform, and a key partner in the successful rollout of projects across North America.You are a customer focused leader who works hand-in-hand with the project management team to implement products and solutions that require a higher level of technical knowledge (i.e. Web...
The Solution Consultant role at Granicus is a strategic position designed for professionals who thrive at the intersection of business problem-solving, technical storytelling, and cross-functional execution. This is where public sector challenges meet transformative solutions—and you are the one connecting the dots.As a Solution Consultant, you’ll own discovery and solution design for opportunities. You will guide government stakeholders through structured exploration of needs, and craft solution strategies that map to Granicus products, implementation realities, and agency mission priorities. You’ll partner with AEs, Solution Architects, and Product teams to design and deliver solution recommendations that influence outcomes and set the tone for long-term partnerships.Granicus SCs...
Granicus is seeking an experienced and highly skilled Senior Site Reliability Engineer (SRE) to join our SRE team. As a Senior SRE, you will play a pivotal role in ensuring the reliability, scalability, and performance of our services. You will lead efforts in building and maintaining a robust infrastructure, automating processes, and guiding the team to implement best practices in site reliability.
Due to Granicus’ continued growth, the Business Development Team is seeking new team members who will work to identify potential customers, further our partnerships with existing clients and increase the adoption of modern government technology throughout the country.The Business Development Representative is responsible for prospecting, qualifying, and generating new sales opportunities to help support the Federal, State and Local Sales teams. They will partner with Sales Executives to set up discovery meetings and opportunities with key decision makers in the government. These opportunities will be generated through qualifying inbound marketing campaign leads and strategic outbound communication. This role is for a highly-motivated, ambitious, and results driven...
We’re seeking a visionary and strategic Director of Product Management to lead a high-performing team in shaping the future of Granicus products. This is a unique opportunity for a seasoned product leader who is passionate about civic technology and its power to strengthen democracy, enhance citizen engagement, and increase government transparency.You’ll be responsible for translating our long-term vision into actionable product strategies, mentoring a team of talented Product Management professionals, and driving innovation across our suite of solutions. You’ll work cross-functionally with engineering, design, implementation, support, customer success, and executive leadership to deliver products that delight users, drive measurable impact, and contribute to overall product...
Granicus is hiring a Small-Medium Government Account Executive to join our team! We are looking for a professional, customer-centric sales person with a technology sales background in local government to grow our business and number of customers. Candidates must have previous experience successfully prospecting over a large geographical region. This is an individual contributor sales position that requires a high degree of autonomy, activity, and attention to detail.Granicus is a remote first company (this isn’t temporary). While we have virtual teams, you have the option for in-office work should you be located near one of our hubs. #UnitedStates
Granicus is seeking a skilled Product Manager with a background in software and a passion for improving resident experiences, driving citizen engagement, and advancing government transparency. As a Product Manager, you’ll drive execution across agile teams by translating vision into actionable plans and managing a well-prioritized Jira backlog across multiple value streams. You’ll ensure delivery of high-impact features by balancing competing priorities, aligning cross-functional teams, and applying data-driven decision-making. You’ll also oversee the development of complex, large-scale technical products, ensuring they meet market needs and business goals—especially in the realm of digital tools and automation technologies. What You’ll Do Demonstrate Product Mastery:...
Granicus is looking for an experienced and strategic Director, Corporate Creative Digital Marketing to lead the creative vision and execution for all digital projects and campaigns, ensuring alignment with brand strategy and objectives. This role will be responsible for our digital marketing strategy and execution across web, social, and advertising channels to drive corporate awareness, engagement and pipeline generation. This role requires a deep understanding of website strategies and technologies, digital marketing platforms, data analytics, and customer acquisition strategies. The ideal candidate will have a proven track record of designing, managing and optimizing successful corporate websites and digital campaigns (including ABM) that deliver measurable results. You will...
Granicus is seeking an experienced and highly skilled Senior Site Reliability Engineer (SRE) to join our SRE team. As a Senior SRE, you will play a pivotal role in ensuring the reliability, scalability, and performance of our services. You will lead efforts in building and maintaining a robust infrastructure, automating processes, and guiding the team to implement best practices in site reliability.
As a Senior Product Marketing Manager, you will have responsibility for creating the positioning and developing the marketing programs to grow a Granicus product line over time. This role requires a combination technical product knowledge to obtain a deep understanding of our products, combined with the market insights and marketing skills to effectively develop and communicate our product positioning and differentiators. This position works closely with product management, sales, other marketing organizations, professional services, and customer success to develop the overall product line business.
As a Product Marketing Manager at Granicus, you will be responsible for creating product positioning and developing marketing programs to enhance the growth of a specific product line. This role combines technical product knowledge with market insights to effectively communicate product differentiators and drive business success. You will collaborate closely with various teams including product management, sales, and customer success to ensure the product line meets market needs and achieves growth objectives.
The Software Engineer 1 role at Granicus is for developers early in their careers who are looking for a fun, supportive, and fast-paced environment to grow their skills and contribute code to production systems. Software Engineer 1s will be expected to take on leadership roles in the maintenance of automation test suites, and they will be tasked to work on production code as well. All Granicus Software Engineers are expected to contribute to the broader Granicus technology organization in the deployment and support of these applications in higher environments.
The Granicus Experience Group (GXG) is Granicus’ in-house digital agency, a cross-functional team of strategists, analysts, communicators and Granicus technology experts focused on customer experience and digital communications. We leverage best-in-class human-centered practices and a design-thinking approach to help our federal, state and local government customers better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes. GXG is a fast-growing agency at a high-growth tech company, seeking a Communications Coordinator for our Communications Practice Area to contribute to the design, development, and delivery of omnichannel campaigns and content to fit the unique needs of our customers. Our Communications Practice...
Granicus is looking for a skilled Product Manager with deep interest in software and its ability to impact global democracy, citizen engagement, and increased government transparency. No company in the world reaches more people on behalf of public organizations as Granicus – and this individual will serve as both the internal and external evangelist for the solutions that make that happen. You possess a unique blend of business and technical savvy; a big-picture vision as well as the drive and attention to detail that transforms vision into a reality. We’re looking for someone who realizes that success as a Product Manager is all about relationships. You will work closely with other Product Managers, Product Owners, Engineers, Designers, Data Analysts, and the Leadership team to...
This senior-level role is responsible for managing high-value,complex client relationships across the full customer lifecycle. This includes leading strategic pre-sales consultations, overseeing implementation and onboarding, and driving long-term client success through executive-level engagement, program optimization, and revenue growth. The Senior Experience Partner also mentors junior team members and serves as an escalation point for complex client issues.
Summary Description
The Proposal Manager serves as a pivotal contributor in the preparation and delivery of high-quality tenders, proposals, bids, quotes, and related documents (“proposals”). This role encompasses coordinating resources, managing schedules, and ensuring that all submissions align with corporate branding, marketing standards, and best practices. This role supports the proposal lifecycle from kickoff to submission. The Proposal Manager actively engages with...
The Granicus Local Enterprise Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical.Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives.The Enterprise Account Executive generates subscription sales for our SaaS platform and related services in an assigned territory. Local Enterprise Government includes large local municipalities and their most influential agencies and departments.#UnitedStates
