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Responsible Use of AI:
Granicus is a global leader known for building meaningful connections with every digital interaction. While AI helps us enhance efficiency to elevate the candidate experience, our primary focus is on communicating with candidates with honesty and care. In locations where it is permitted by local legislation, Granicus will use AI tools to assist us in the following ways, which may change from time to time in accordance with business needs:
• Job descriptions: Our hiring managers or recruiters may use AI to help draft job descriptions, which are then carefully refined to ensure clarity and accuracy.
• Outreach messages: Recruitment team members may use AI to draft messages to potential candidates and then personalize them with a human touch.
• Interview scheduling: We may use AI tools to streamline interview scheduling and automate follow-up communications to ensure the smoothest process for candidates.
• Interview questions: Our interviewers may use AI to assist in building questions tailored to the skills and qualities listed in the job description, ensuring relevance to the role.
• Note taking: We may use AI tools like Copilot to summarize Teams calls, which reduces our reliance on manual notetaking.
Throughout these processes, AI serves as a tool to enhance, not replace, the human connection at the core of our hiring experience. All decisions are made by our recruiters and hiring managers, who carefully review each application and bring context, expertise, and empathy to the process. We are committed to transparency, fairness, and responsible use of technology in hiring, ensuring every candidate is evaluated with both innovation and integrity.
If you choose to not give consent to AI reviewing your profile, your application and resume will still be fully reviewed by our recruiting team. Opting out will not negatively impact your candidacy or the consideration you receive.
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The Granicus State Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Enterprise Account Executive generates subscription sales for our SaaS platform and related services in an assigned territory. State Government includes all government functions, including state agencies, and programs under the Executive, Legislative, and Judicial branches of government.
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Granicus serves more than 7,000 public-sector agencies and powers approximately 30 billion digital interactions annually. Within the Office of the CTO, we operate
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The mission of the Business Development Representative (BDR) is to generate high-quality, sales-ready pipeline by identifying, engaging, qualifying, and securing discovery meetings with qualified government decision-makers across Federal, State, and Local agencies. BDRs are frontline revenue drivers and play a critical role in expanding Granicus’ footprint by partnering closely with Field Sales, Marketing, and Revenue Operations to ensure consistent, predictable pipeline creation that results in new customers and long-term platform adoption.
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At Granicus, we understand that public interest technology isn't a one-size-fits-all solution. That's why we developed the Government Experience Cloud — a purpose-built platform to enhance internal and external operations, community engagement, resident services, and trust in government. Acknowledging that technology alone isn't enough to drive change, our skilled experience design agency, efficient technology implementation practices, and robust data-driven insights catalyze meaningful change in communities worldwide. Our unwavering commitment to the power of people, process, and technology sets us apart, enabling us to deliver excellence consistently. Our Experience Partners have strong experience in customer-facing environments. They are CX...
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Granicus serves more than 7,000 public-sector agencies and powers approximately 30 billion digital interactions annually. Within the Office of the CTO, we operate
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The Granicus Local Enterprise sales team is a dynamic, results driven group charged with driving new revenue in a growing Govtech SaaS vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Strategic Account Manager nurtures and cross sells subscriptions for our Granicus Experience Cloud offering helping local agencies and programs digitize the interaction between government and its constituents. Join us to make a difference for the company and, most importantly, for our customers.
We are looking for candidates based in Illinois.
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As an Agentic AI Architect and value engineer, you will be the lead AI technical expert in strategic sales pursuits. You'll be the translator between Granicus’s AI capabilities and the real-world challenges faced by government agencies, painting a picture of what’s possible through agentic technology. You’ll work alongside sales, product, and customer experience teams to design solutions that solve customer problems and advance productized capabilities to capture market share. As a technical resource you will deliver proofs of concept and help support delivery of AI solutions through co-innovation...
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As Granicus accelerates investment in AI‑powered solutions for government, the organization has reached an inflection point where how new capabilities are introduced to customers is as important as what is built.
Granicus is seeking a Senior Program Manager to lead early adoption and product readiness for new AI features and capabilities. This role plays a key part in ensuring that new releases are well validated, customer ready, and smoothly...
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We are seeking a dynamic and strategic Sales Director to lead a high-performing team of Account Executives focused on selling innovative technology solutions to Local Government agencies. This role is pivotal in driving revenue growth, expanding market share, and deepening relationships within the public sector.
The ideal candidate will bring a strong understanding of the government technology landscape, particularly at the local level, and possess proven leadership experience in managing sales teams. You will be responsible for setting sales strategies, coaching and developing your team, and ensuring consistent execution...
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We are seeking a dynamic and strategic Sales Director to lead a high-performing team of Enterprise Account Executives focused on selling innovative technology solutions to Local Government agencies. This role is pivotal in driving revenue growth, expanding market share, and deepening relationships within the public sector.
The ideal candidate will bring a strong understanding of the government technology landscape, particularly at the local level, and possess proven leadership experience in managing sales teams. You will be responsible for setting sales strategies, coaching and developing your team, and ensuring...
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Summary Description
The Granicus Experience Group (GXG) is Granicus’ in-house digital agency, comprised of senior consultants, strategists, analysts, and technology experts who partner with government and destination organizations to improve digital experiences and communications. GXG applies human-centered practices, data-driven insights, and proven delivery approaches to help customers achieve meaningful, measurable outcomes.
The Senior Consultant, Enterprise Growth & Activation, is a senior individual contributor responsible for leading presales discovery, solution shaping, and scope design for complex and strategic GXG engagements. This role serves as a trusted presales adviser to...
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The Technical Support Manager is a senior position within the Granicus Technical Support organization. As a functional leader you will be responsible for all aspects of team leadership within the Technical Support Team: from recruiting, coaching, performance management and service delivery. We run a 24/7/365 operation and you will be responsible for ensuring staffing across phone, chat, portal and email channels across our worldwide locations. As an experienced team builder, you will be tasked with partnering with our product, engineering and implementation teams to solve customer problems and champion a world-class customer experience. You will also be interfacing with clients regularly, by dealing with customer escalations quickly and efficiently and gathering...
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Summary Description
The Granicus Experience Group (GXG) is Granicus’ in-house digital agency, a cross-functional team of strategists, analysts, communicators, and Granicus technology experts focused on customer experience and digital communications. We leverage best-in-class human-centered practices and a design-thinking approach to help our federal, state, and local government customers better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes.
Strong candidates for the Senior Facilitator role will have a proven track record of developing digital strategies for clients, preferably for government. Candidates will have experience facilitating...
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The VP, AI Product & Deployment is responsible for building and operating the system that turns AI capabilities into repeatable, scalable, revenue-generating products across the Government Experience platform.
This role unifies product strategy, real-world...
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The Growth Marketing Manager – Emerging Technology is responsible for activating integrated owned and paid marketing programs that drive
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The Granicus Quality Engineering Manager drives our teams to produce excellent software. As a Quality Engineering Manager at Granicus you will work with smart, driven QA engineers to enable their learning and growth. In this role, you will help shape our testing and quality process. Your ideas about culture, process, and technical decisions of all sizes will be highly valued. You will collaborate on process and high-level thinking and care deeply about software quality and people management, with an emphasis on psychological safety.
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Granicus is seeking a Principal Engineer, AI Security to help mature existing and define/build the next generation of AI security capabilities, guardrails, and control plane(s) across the enterprise.
This is a senior technical leadership role focused on maturing and implementing the AI security control plane that will shape how Granicus:
- securely adopts AI internally,
- securely builds AI-enabled...
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The DevOps Engineer II is a mid-level engineering position responsible for designing, implementing, and supporting automation, deployment, monitoring, and operational reliability across cloud and hosted application environments. This role partners closely with software...
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The Granicus Principal AI Advisor
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We are hiring a Director of AI Go-to-Market Strategy to build and lead a team of AI Advisors focused on creating demand for high-impact AI solutions in the public sector. This leader will bring new solutions to market, develop a repeatable value-selling motion, and operate as a player-coach for a team of AI Advisors who partner with Account Executives to qualify opportunities and move them through the sales process.
This role requires strong execution in ambiguous environments, close cross-functional partnership, and a proven ability to turn customer and field insights into sharper...
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The Associate AI Solutions Advisor is part of Granicus’ AI Solutions team, a dynamic and results-driven group focused on helping drive customer interest, engagement, and early-stage solution alignment for AI-native offerings that improve resident experiences and staff efficiency. In this role, you will support the identification and development of opportunities for Granicus’ Government Experience Agent solution and related services across an assigned territory. Working closely with Account Managers, AI Value Engineers, and cross-functional go-to-market teams, you will help conduct discovery, qualify customer needs, and contribute to building a strong pipeline of AI opportunities.
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Business Analysts implement business system solutions according to the customer’s needs and requirements. Responsible for the setup, configuration, integration, and data validation of the system. Conduct testing scenarios, and end-user training, and provide customer support. Spend considerable time with customers performing planning, training, and implementation tasks working with various levels of end-users to create the logical specifications for Business Solutions implementations as assigned. #PuertoRico
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The Granicus AI Advisor is a sales overlay team is a dynamic, results-driven group charged with driving new demand and customer buy-in and bookings in our Emerging Technology team focused on AI-native solutions to improve resident experiences and staff efficiency. This is a team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The AI Advisor generates opportunities for our Government Experience Agent solution and related services in an assigned territory and supports early stage discovery and qualification – working across market segments and...
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The Granicus Local Enterprise sales team is a dynamic, results driven group charged with driving new revenue in a growing Govtech SaaS vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Strategic Account Manager nurtures and cross sells subscriptions for our Granicus Experience Cloud offering helping local agencies and programs digitize the interaction between government and its constituents. Join us to make a difference for the company and, most importantly, for our customers.
We are looking for candidates based in Texas.
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We’re seeking a visionary and strategic Director of Product Management to lead a high-performing team in shaping the future of Granicus products. This is a unique opportunity for a seasoned product leader who is passionate about civic technology and its power to strengthen democracy, enhance citizen engagement, and increase government transparency.
You’ll be responsible for translating our long-term vision into...
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Granicus is seeking a self‑starting AI Product Manager to help build and scale internal AI capabilities that power our Revenue Operations function. No company in the world reaches more people on behalf of public sector organizations than Granicus—and this role will focus on developing the AI products, platforms, and workflows that enable our revenue teams to operate smarter, faster, and with greater confidence.
You are a creative, data‑driven problem solver who can assess complex RevOps, Sales, and Go‑to‑Market needs and translate them into practical, scalable AI‑driven solutions. You will work in a highly dynamic environment where rapid learning, experimentation, and measurable impact are...
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At Granicus, we understand that public interest technology isn't a one-size-fits-all solution. That's why we developed the Government Experience Cloud — a purpose-built platform to enhance internal and external operations, community engagement, resident services, and trust in government. Acknowledging that technology alone isn't enough to drive change, our skilled experience design agency, efficient technology implementation practices, and robust data-driven insights catalyze meaningful change in communities worldwide. Our unwavering commitment to the power of people, process, and technology sets us apart, enabling us to deliver excellence consistently. Our Experience Partners have strong experience in customer-facing environments. They are CX...
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The AI Quality & Evaluation Analyst is responsible for assessing the quality, correctness, completeness, and safety of AI‑
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This Implementation Consultantrole lives within the customer engagement arm of the Granicus’ GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.
As an Implementation Consultant, you’ll be an expert on the GovQA Platform and a key partner...
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Job Summary:
Granicus is seeking a
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We are seeking a dynamic and strategic Sales Director to lead a high-performing team of Account Executives focused on selling innovative technology solutions to state government agencies. This role is pivotal in driving revenue growth, expanding market share, and deepening relationships within the public sector.
The ideal candidate will bring a strong understanding of the government technology landscape, particularly at the state level, and possess proven leadership experience in managing sales teams. You will be responsible for setting sales strategies, coaching and developing your team, and ensuring consistent execution against targets.
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The Granicus State Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Enterprise Account Executive generates subscription sales for our SaaS platform and related services in an assigned territory. State Government includes all government functions, including state agencies, and programs under the Executive, Legislative, and Judicial branches of government.
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The Senior Solution Consultant role at Granicus is designed for experienced presales professionals who operate as trusted advisors, strategic collaborators, and internal thought leaders. These individuals own the solution strategy for complex opportunities—partnering with sales,
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Granicus is looking for a “roll up your sleeves” Director of AI Transformation & Strategic Operations, to help turn AI into measurable operating impact across the company.
The role is designed for a former management consultant who has moved into or is looking to move into an operating role and wants to lead AI-enabled transformation inside a scaled SaaS business. You will work directly with senior leaders across Sales, Customer Success, Support, Product, Engineering, Finance, and Operations.
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Granicus is looking for an engineering leader to drive internal AI transformation across the company. This leader will own the strategy, buildout, and adoption of a secure, scalable internal AI platform that enables employees across functions to safely use and create AI-powered workflows and agents embedded in core business processes. Reporting to the Head of Corporate Strategy & Transformation, this role will work cross-functionally with Engineering, Security, IT, Legal, RevOps, and functional business leaders, and partner closely with the Embedded Process Consulting team to translate AI capabilities into redesigned business processes and measurable operational outcomes. The successful candidate will combine strong technical depth, platform...
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Granicus is hiring a Small-Medium Government Account Executive to join our team! We are looking for a professional, customer-centric sales person with a technology sales background in local government to grow our business and number of customers. Candidates must have previous experience successfully prospecting over a large geographical region. This is an individual contributor sales position that requires a high degree of autonomy, activity, and attention to detail.
A video from the hiring manager is linked
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Granicus is hiring a Small-Medium Government Account Executive to join our team! We are looking for a professional, customer-centric sales person with a technology sales background in local government to grow our business and number of customers. Candidates must have previous experience successfully prospecting over a large geographical region. This is an individual contributor sales position that requires a high degree of autonomy, activity, and attention to detail.
A video from the hiring manager is linked
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The Senior Marketing Automation Consultant serves as an experienced strategic advisor and subject matter expert in marketing automation, digital strategy, and customer experience. This client-facing role is responsible for leading complex engagements, guiding clients through digital transformation, and delivering measurable outcomes using platforms like Act-On and other digital tools. The senior consultant brings deep expertise in marketing automation, especially with Destination Marketing Organizations (DMOs), and excels at translating data and insights into actionable strategies. This role requires an expert blend of technical proficiency, strategic thinking, and strong communication skills to...
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Summary Description
The Granicus Experience Group (GXG) is Granicus’ in-house digital agency, a cross-functional team of strategists, analysts, communicators, and Granicus technology experts focused on customer experience and digital communications. We leverage best-in-class human-centered practices and a design-thinking approach to help our federal, state, and local government customers better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes.
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Granicus is seeking a commercially driven, technically fluent Director of Digital Experience to own and operate the company’s digital experience ecosystem—including website architecture, UX/UI, paid media traffic, and digital performance optimization. This leader is responsible for ensuring Granicus’ website and digital channels function as a high-performing growth engine—driving qualified pipeline, accelerating buyer journeys, and delivering a best-in-class customer experience.
This is not a traditional web management role. This...
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Granicus is hiring a Small-Medium Government Account Executive to join our team! We are looking for a professional, customer-centric sales person with a technology sales background in local government to grow our business and number of customers. Candidates must have previous experience successfully prospecting over a large geographical region. This is an individual contributor sales position that requires a high degree of autonomy, activity, and attention to detail.
A video from the hiring manager is linked
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Granicus' Swagit team is looking for a talented Audio / Video (AV) Installation Technician for a full-time position on our deployment team, based out of Dallas, TX. If you have installation/technician experience in the audio/video industry, or a strong understanding of audio/video signal flow plus installation technician experience in a related field, then this is the opportunity for you. As an AV install technician with Swagit you'll experience high visibility and the chance to work with a dedicated team committed to providing excellent customer service. If you have a passion for innovative technology and are looking for the chance to join a team at a critical point in our growth, then you'll find a satisfying career with Swagit!
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The Segment Marketing Manager develops and executes integrated marketing programs that grow brand awareness, demand, sales pipeline, and bookings across assigned government segments in the United States and Canada. This role blends strategic planning with hands-on execution across events, webinars, digital campaigns, and content-driven inbound marketing. The position collaborates closely with Sales, BDRs, Product Marketing, Digital Marketing, Marketing Communications, Marketing Operations, and external partners to deliver measurable results that grow pipeline and bookings.
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The mission of the Business Development Representative (BDR) is to generate high-quality, sales-ready pipeline by identifying, engaging, qualifying, and securing discovery meetings with qualified government decision-makers across Federal, State, and Local agencies.
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The Granicus Local Enterprise Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Enterprise Account Executive generates subscription sales for our SaaS platform and related services in an assigned territory. Local Enterprise Government includes large local municipalities and their most influential agencies and departments.
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The Granicus (GovDelivery) Federal Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. The existing Federal Sales team has established a baseline of Federal customers who have adopted the core Granicus Citizen Engagement communications software platform. Significant opportunities exist to upsell innovative digital services and solutions and provide a services wrapper leveraging the core Granicus software platform to help government customers in achieving their mission objectives. It is against this backdrop that Granicus seeks to hire a new Sales Account Executive, Federal for mission-driven sales approach to best position Granicus as the digital innovation leader.
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The Granicus Experience Group (GXG) is Granicus’ in-house digital agency, a crossfunctional team of strategists, analysts, communicators, and Granicus technology experts focused on customer experience and digital communications. We leverage best-in-class human-centered practices and a design-thinking approach to help our federal, state, and local government customers better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes.
GXG is a fast-growing agency at a high-growth tech company, seeking a Digital Marketing Content Manager for a government agency. This role partners with multiple internal Agency teams to deliver high-quality, engaging digitalcontent including social media, graphics,...
