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Responsible Use of AI:
Granicus is a global leader known for building meaningful connections with every digital interaction. While AI helps us enhance efficiency to elevate the candidate experience, our primary focus is on communicating with candidates with honesty and care. In locations where it is permitted by local legislation, Granicus will use AI tools to assist us in the following ways, which may change from time to time in accordance with business needs:
• Job descriptions: Our hiring managers or recruiters may use AI to help draft job descriptions, which are then carefully refined to ensure clarity and accuracy.
• Outreach messages: Recruitment team members may use AI to draft messages to potential candidates and then personalize them with a human touch.
• Interview scheduling: We may use AI tools to streamline interview scheduling and automate follow-up communications to ensure the smoothest process for candidates.
• Interview questions: Our interviewers may use AI to assist in building questions tailored to the skills and qualities listed in the job description, ensuring relevance to the role.
• Note taking: We may use AI tools like Copilot to summarize Teams calls, which reduces our reliance on manual notetaking.
Throughout these processes, AI serves as a tool to enhance, not replace, the human connection at the core of our hiring experience. All decisions are made by our recruiters and hiring managers, who carefully review each application and bring context, expertise, and empathy to the process. We are committed to transparency, fairness, and responsible use of technology in hiring, ensuring every candidate is evaluated with both innovation and integrity.
If you choose to not give consent to AI reviewing your profile, your application and resume will still be fully reviewed by our recruiting team. Opting out will not negatively impact your candidacy or the consideration you receive.
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We are seeking a dynamic and strategic Sales Director to lead a high-performing team of Account Executives focused on selling innovative technology solutions to state government agencies. This role is pivotal in driving revenue growth, expanding market share, and deepening relationships within the public sector.
The ideal candidate will bring a strong understanding of the government technology landscape, particularly at the state level, and possess proven leadership experience in managing sales teams. You will be responsible for setting sales strategies, coaching and developing your team, and ensuring consistent execution against targets.
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Why This Role, Why Now
The Special Districts team are at an inflection point. The team is fully staffed, vertically specialized, and operating with a defined playbook across two pod structures, Community Services and Utilities. The market is underpenetrated. The Granicus product portfolio has expanded. The infrastructure is built. What is missing is a Director who can take a functioning team and compound its performance. Not fix it. Accelerate it.
The agencies this team serves have constituents who depend on them for clean water, reliable power, transit that moves their city, and community services that hold their neighborhoods together. That difference shapes...
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The Granicus State Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Enterprise Account Executive generates subscription sales for our SaaS platform and related services in an assigned territory. State Government includes all government functions, including state agencies, and programs under the Executive, Legislative, and Judicial branches of government.
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Granicus is looking for a “roll up your sleeves” Director of Embedded Process Consulting, AI Transformation to lead internal AI-driven transformation across the company from a business process and operating model perspective. This leader will partner closely with the engineering leader responsible for the internal AI platform to ensure that AI capabilities are translated into real, durable changes in how work gets done across functions.
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Granicus is looking for an engineering leader to drive internal AI transformation across the company. This leader will own the strategy, buildout, and adoption of a secure, scalable internal AI platform that enables employees across functions to safely use and create AI-powered workflows and agents embedded in core business processes. Reporting to the Head of Corporate Strategy & Transformation, this role will work cross-functionally with Engineering, Security, IT, Legal, RevOps, and functional business leaders, and partner closely with the Embedded Process Consulting team to translate AI capabilities into redesigned business processes and measurable operational outcomes. The successful candidate will combine strong technical depth, platform...
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Granicus is hiring a Small-Medium Government Account Executive to join our team! We are looking for a professional, customer-centric sales person with a technology sales background in local government to grow our business and number of customers. Candidates must have previous experience successfully prospecting over a large geographical region. This is an individual contributor sales position that requires a high degree of autonomy, activity, and attention to detail.
A video from the hiring manager is linked
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The Granicus (GovDelivery) Federal Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. The existing Federal Sales team has established a baseline of Federal customers who have adopted the core Granicus Citizen Engagement communications software platform. Significant opportunities exist to upsell innovative digital services and solutions and provide a services wrapper leveraging the core Granicus software platform to help government customers in achieving their mission objectives. It is against this backdrop that Granicus seeks to hire a new Sales Account Executive, Federal for mission-driven sales approach to best position Granicus as the digital innovation leader.
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Granicus is hiring a Small-Medium Government Account Executive to join our team! We are looking for a professional, customer-centric sales person with a technology sales background in local government to grow our business and number of customers. Candidates must have previous experience successfully prospecting over a large geographical region. This is an individual contributor sales position that requires a high degree of autonomy, activity, and attention to detail.
A video from the hiring manager is linked
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Summary Description
The Granicus Experience Group (GXG) is Granicus’ in-house digital agency, a cross-functional team of strategists, analysts, communicators, and Granicus technology experts focused on customer experience and digital communications. We leverage best-in-class human-centered practices and a design-thinking approach to help our federal, state, and local government customers better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes.
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Granicus is seeking a commercially driven, technically fluent Director of Digital Experience to own and operate the company’s digital experience ecosystem—including website architecture, UX/UI, paid media traffic, and digital performance optimization. This leader is responsible for ensuring Granicus’ website and digital channels function as a high-performing growth engine—driving qualified pipeline, accelerating buyer journeys, and delivering a best-in-class customer experience.
This is not a traditional web management role. This...
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Granicus is hiring a Small-Medium Government Account Executive to join our team! We are looking for a professional, customer-centric sales person with a technology sales background in local government to grow our business and number of customers. Candidates must have previous experience successfully prospecting over a large geographical region. This is an individual contributor sales position that requires a high degree of autonomy, activity, and attention to detail.
A video from the hiring manager is linked
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Granicus' Swagit team is looking for a talented Audio / Video (AV) Installation Technician for a full-time position on our deployment team, based out of Dallas, TX. If you have installation/technician experience in the audio/video industry, or a strong understanding of audio/video signal flow plus installation technician experience in a related field, then this is the opportunity for you. As an AV install technician with Swagit you'll experience high visibility and the chance to work with a dedicated team committed to providing excellent customer service. If you have a passion for innovative technology and are looking for the chance to join a team at a critical point in our growth, then you'll find a satisfying career with Swagit!
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Granicus is looking for a skilled Senior Product Manager to join our Operations Cloud product team. The desired candidate should be passionate about our platform’s ability to impact government efficiency, promote citizen engagement, and increase transparency. No company in the world reaches more people on behalf of public organizations as Granicus – and this individual will serve as both the internal and external evangelist for the solutions that make that happen. A good candidate will possess a unique blend of business and technical savvy; a big-picture vision as well as well as the drive and attention to detail that transforms vision into reality.
We’re looking for...
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The mission of the Business Development Representative (BDR) is to generate high-quality, sales-ready pipeline by identifying, engaging, qualifying, and securing discovery meetings with qualified government decision-makers across Federal, State, and Local agencies.
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Summary Description
The Experience Partner 3 is a senior-level role responsible for managing high-value, complex client relationships across the full customer lifecycle. This includes leading strategic pre-sales consultations, overseeing implementation and onboarding, and driving long-term client success through executive-level engagement, program optimization, and revenue growth. The Senior Experience Partner also mentors junior team members and serves as an escalation point for complex client issues.
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The Segment Marketing Manager develops and executes integrated marketing programs that grow brand awareness, demand, sales pipeline, and bookings across assigned government segments in the United States and Canada. This role blends strategic planning with hands-on execution across events, webinars, digital campaigns, and content-driven inbound marketing. The position collaborates closely with Sales, BDRs, Product Marketing, Digital Marketing, Marketing Communications, Marketing Operations, and external partners to deliver measurable results that grow pipeline and bookings.
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The Senior Technical Business Analyst is a key escalation point for resolving complex customer issues and ensuring high-quality service. This role supports internal and external clients, communicates effectively with leadership and cross-functional teams, and drives process improvements. Responsibilities include analysing business requirements, documenting bugs and enhancements, and contributing to team growth through coaching and training. Success requires strong analytical skills, clear communication, and the ability to work independently.
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Want a role with a creative, results driven, and innovative Marketing Team? This position is your opportunity to join Granicus, the leading cloud-based solution for government and support the advancement of driving new revenue in a young and energized Cloud Vertical. You will be a part of a team that values individual initiative as well as team work. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people's lives.
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Leads a team focused on HR compliance, policy and global processes. You will lead and ensure the organization follows HR regulatory requirements by ensuring compliance with policies, procedures, and regulations. Process owner for all global process including talent evaluation, performance reviews, merit/promotion process and employee engagement surveys. Responsible for ensuring timely resolution to HR inquiries received from employees and outside parties. Responsible for global Leave of Absence processes. Oversee see a small team of HR Generalists as well as HR Coordinator/Office...
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The mission of the Business Development Representative (BDR) is to generate high-quality, sales-ready pipeline by identifying, engaging, qualifying, and securing discovery meetings with qualified government decision-makers across Federal, State, and Local agencies.
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The Granicus Local Enterprise Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Enterprise Account Executive generates subscription sales for our SaaS platform and related services in an assigned territory. Local Enterprise Government includes large local municipalities and their most influential agencies and departments.
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The Senior Director of Sales is responsible for leading and developing a team of Sales Directors (front-line leaders) who manage Account Executives and Territory Managers. This role owns the Local Government segment strategy, translates company objectives into execution, and is accountable for consistent revenue growth, forecast accuracy, and team performance.
This leader operates with strong executive presence, is customer-facing, and partners cross-functionally to drive scalable success across the Local Government market.
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The Granicus (GovDelivery) Federal Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. The existing Federal Sales team has established a baseline of Federal customers who have adopted the core Granicus Citizen Engagement communications software platform. Significant opportunities exist to upsell innovative digital services and solutions and provide a services wrapper leveraging the core Granicus software platform to help government customers in achieving their mission objectives. It is against this backdrop that Granicus seeks to hire a new Sales Account Executive, Federal for mission-driven sales approach to best position Granicus as the digital innovation leader.
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Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry’s leading cloud-based solutions for communications, content management, and digital services to more than 5,500 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect more than 280 million people, creating a powerful network to enhance citizen engagement. By optimizing decision-making processes, Granicus strives to help government see better outcomes and a greater impact for the citizens they serve. Come see the impactful work we’ve done on communities across the country (and world!):
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At Granicus, we understand that public interest technology isn't a one-size-fits-all solution. That's why we developed the Government Experience Cloud — a purpose-built platform to enhance internal and external operations, community engagement, resident services, and trust in government. Acknowledging that technology alone isn't enough to drive change, our skilled experience design agency, efficient technology implementation practices, and robust datadriven insights catalyze meaningful change in communities worldwide. Our unwavering commitment to the power of people, process, and technology sets us apart, enabling us to deliver excellence consistently.
This role sits within the Granicus Experience Group (GXG), our in-house digital...
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Sr. Consultant, Stakeholder Experience
The Granicus Experience Group (GXG) is Granicus’ in-house digital agency, a cross-functional team of strategists, analysts, communicators, and Granicus technology experts focused on customer experience and digital communications. We leverage best-in-class human-centered practices and a design-thinking approach to help our federal, state, and local government customers better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes.
GXG is a fast-growing agency at a high-growth tech company, seeking a Senior Consultant for our Experience Practice Area to apply a human-centered approach to digital experience and live-event planning, using...
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The Director of Business Development (BDR) is a senior go‑to‑market leader accountable for building, scaling, and optimizing a global inbound and outbound BDR organization. This role owns top‑of‑funnel strategy and execution, delivering predictable, high‑quality pipeline through improved conversion, velocity, and tight alignment with Sales, Marketing, Product Marketing, Communications, and Revenue Operations.
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The Technical Support Representative is a resident expert on the Customer Support team whose knowledge of software configurations, online payment system integrations, relational databases, scripting, web applications, networks and general knowledge of internet communication protocols provides a valuable insight for solving problems. They are master troubleshooters and follow consistent, logical steps to identify/replicate issues, isolate causes and report back to clients on resolution. They are responsible for providing high-quality technical support for the Granicus software services we provide to the government and public. This person will also work on other programming and documentation projects as required. The Technical Support team partners with the Customer...
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The Granicus Experience Group (GXG) is Granicus’ in-house digital agency, a cross-functional team of strategists, analysts, communicators and Granicus technology experts focused on customer experience and digital communications. We leverage best-in-class human-centered practices and a design-thinking approach to help our federal, state and local government customers better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes. GXG is a fast-growing agency at a high-growth tech company, seeking a Communications Coordinator for our Communications Practice Area to contribute to the design, development, and delivery of omnichannel campaigns and content to fit the unique needs of our customers....
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The Business Systems Analyst I is a developing contributor who supports the implementation and enhancement of digital services for government clients. This role focuses on gathering and documenting business requirements, assisting with process analysis, and contributing to the delivery of solutions that meet defined client and project needs.
The analyst collaborates with technical and non‑technical stakeholders, applying strong communication and analytical skills to help translate business needs into system requirements. They work under guidance from senior analysts or project...
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The Software Engineer role at Granicus is for developers growing their technical and software development skills developing products in a SaaS based environment. They take on challenging technical tasks and consistently make significant contributions to all areas of the Granicus product suite. Software Engineers are proficient in multiple different technologies and gain on-the-job experience applying their knowledge and experience in improving the design and quality of our products. They understand the deployment process and support our applications in all environments. As they gain expertise, they share their knowledge with the broader engineering team.
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Granicus is hiring a seasoned Enterprise Account Executive to join our team supporting the Indigov Constituent Relationship Management product suite! We are looking for a results-oriented business SaaS sales professional with a proven track record of success selling complex solutions to government clients. This is an individual contributor sales position that requires a high degree of autonomy, activity, and attention to detail.
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Job Summary
This Sr. Project Manager role lives within the customer engagement arm of the Granicus’ Digital Services Implementation Team and is a key member of the Implementation Services (IS) team. This team helps customers (government agencies) create valued online services, and partners with customer to enhance the way that government organizations support their communities through strategic experience management.
As a Sr. Project Manager, you will be key partner in the successful rollout of projects across our customer base. This role is perfect...
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As a Sr Human Resources Business Partner, you’ll act as a trusted advisor to key stakeholders on all people-related matters while coaching and developing business teams to help them achieve business outcomes. You'll be influential in shaping organizational design and strategy, leading talent management initiatives, and driving a culture of high performance, urgency, and engagement. Your role will cover implementing talent strategy, supporting performance management through coaching and development, global HR project work, and providing subject matter expertise around HR policies and procedures. You’ll work collaboratively with the broader HR teams to help drive the people plan...
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The Granicus State Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Enterprise Account Executive generates subscription sales for our SaaS platform and related services in an assigned territory. State Government includes all government functions, including state agencies, and programs under the Executive, Legislative, and Judicial branches of government.
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The Granicus State Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Enterprise Account Executive generates subscription sales for our SaaS platform and related services in an assigned territory. State Government includes all government functions, including state agencies, and programs under the Executive, Legislative, and Judicial branches of government.
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Granicus is hiring a Small-Medium Government Account Executive to join our team! We are looking for a professional, customer-centric sales person with a technology sales background in local government to grow our business and number of customers. Candidates must have previous experience successfully prospecting over a large geographical region. This is an individual contributor sales position that requires a high degree of autonomy, activity, and attention to detail.
Granicus is a remote first company (this isn’t temporary). While we have virtual teams, you have the option for in-office work should you be located near one of our hubs.
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We are seeking a dynamic and strategic Sales Director to lead a high-performing team of Account Executives focused on selling innovative technology solutions to state government agencies. This role is pivotal in driving revenue growth, expanding market share, and deepening relationships within the public sector.
The ideal candidate will bring a strong understanding of the government technology landscape, particularly at the state level, and possess proven leadership experience in managing sales teams. You will be responsible for setting sales strategies, coaching and developing your team, and ensuring consistent execution against targets.
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Granicus is seeking an experienced and highly skilled Senior Site Reliability Engineer (SRE) to join our SRE team. As a Senior SRE, you will play a pivotal role in ensuring the reliability, scalability, and performance of our services. You will lead efforts in building and maintaining a robust infrastructure, automating processes, and guiding the team to implement best practices in site reliability.
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Own the Strategy Behind Every Solution
The Solution Consultant role at Granicus is a strategic position designed for professionals who thrive at the intersection of business problem-solving, technical storytelling, and cross-functional execution. This is where public sector challenges meet transformative solutions—and you are the one connecting the dots.
