Associate Solutions Consultant

Serving the People Who Serve the People

 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

 

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The Associate Solution Consultant role at Granicus is the ideal launchpad for early-career professionals passionate about solving complex public sector problems through technology. This is not just an entry-level role—it’s a mission-driven apprenticeship in value-based discovery, technical storytelling, and solution design.

As an Associate Solution Consultant (ASC), you’ll support mid-stage sales opportunities (Stage 2 and beyond) by conducting structured discovery, synthesizing agency needs, and contributing to solution design documentation. While your work will be guided and reviewed by senior consultants, you’ll quickly grow into owning early deliverables—helping translate stakeholder input into well-scoped, outcome-aligned solutions.

You’ll learn how to connect government challenges to Granicus capabilities, and how to co-create solution narratives that resonate with both business and technical stakeholders.

We’re building a team that reflects the diversity of the communities we serve. Whether you’re just starting out or pivoting into GovTech, we value curiosity, follow-through, and a shared commitment to public impact.

• Participate in Stage 2+ opportunities by preparing for and documenting discovery calls
• Translate discovery insights into draft solution designs using established templates
• Identify early-fit signals and product alignment with support from more senior SCs
• Capture customer goals, pain points, and workflows in written form to support later demo or proposal work
• Review solution patterns and use cases to understand how Granicus platforms solve civic problems
• Work in Salesforce and Teams to maintain records, collaborate with AEs, and update internal documentation
• Contribute to internal retrospectives, playbook enhancements, or shared demo resources as you learn

About Our Team

We are a collaborative, mission-driven group of presales professionals who are driven by purpose, guided by curiosity, and committed to continuous improvement. We believe in the power of technology to improve lives. We partner closely with sales, product, and marketing to connect government agencies with solutions that create measurable impact. Our team values humility, creativity, and mutual support—and we celebrate small wins as much as major milestones.

You’ll be joining a supportive environment where questions are encouraged, mistakes are part of learning, and continuous growth is the expectation.

 

How We Show Up to Work

We approach every engagement with empathy, professionalism, and a deep respect for the complexity of public sector work. We show up prepared, curious, and ready to help—whether we’re collaborating with a teammate, designing a solution, or guiding a discovery call. We believe how we show up matters just as much as what we deliver.

We trust each other, give feedback generously, and strive to model integrity and thoughtfulness in everything we do.

• 0–2 years of experience in SaaS, consulting, or public sector problem-solving roles
• A passion for public service and interest in how government services can be improved through technology
• Strong communication skills and curiosity around discovery, stakeholder needs, and product alignment
• Exposure to or interest in CRMs (e.g., Salesforce), collaboration tools (Teams), or business analysis methods
• A high level of accountability and willingness to grow from feedback, coaching, and real-world opportunity work
• Commitment to cross-functional learning and supporting teammates through shared insights

How Success Is Measured

• Completes all onboarding milestones, including tool proficiency, framework training, and ride-along participation
• Demonstrates growth in solution documentation quality, discovery contributions, and internal reliability
• Produces usable solution design drafts with positive feedback from SCs and AEs
• Engages actively in peer reviews, retrospectives, and team meetings with increasing insight and confidence
• Maintains timely updates in CRM and presales assets with a high level of attention to detail
• Becomes known for being coachable, dependable, and a strong partner to both SCs and AEs

USD $70,000.00 - USD $80,000.00 /Yr.

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

 

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

 

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

 

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one.

Here’s what you can expect as a U.S.-based team member:

Flexibility & Balance

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
  
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
  
• Work From Home Reimbursement – Support a productive home office environment.

Health & Wellness

• Multiple Health Plan Options – Including a 100% employer-paid plan.
  
• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
  
• Fitness Reimbursement Program – Stay active, your way.
  
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.

Family & Future

• Paid Parental Leave – For both birthing and non-birthing parents.
  
• Traditional & Roth 401(k) – With a generous company match.
  
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.

Growth & Recognition

• Online Learning Platforms – Fuel your professional development.
  
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.