Consultant, Platform

Serving the People Who Serve the People

 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

 

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The Granicus Experience Group (GXG) is our in-house digital agency, a cross-functional team of strategists, analysts, communicators and Granicus technology experts. We leverage best-in-class human-centered practices and a design-thinking approach to help our nonpartisan federal, state and local government clients better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes.    GXG takes a consultative, collaborative approach to helping our clients maximize the value they get out of the Granicus platform and develop strategic, human-centered experiences that inform, educate and compel people to take action.    The opportunities to make a difference while developingstrategiesfor the public sector are limitless. Your role will require you to create new ideas, work directly with our government clients to flesh out these ideas, and help bring these ideas to reality. Our projects are typically long-term engagements completed in collaboration with Granicus and client professionals.    Our Platform Consultants develop innovative Granicus technology solutions to fit the unique needs of our clients. You will collaborate with clients and colleagues to gather client business requirements and convert these into technical strategies for how to maximize the Granicus product family. You will constantly use creative problem-solving skills and technical expertise to ensure that the approach to technology supports the overall strategy that the GXG team develops, all in partnership with our clients.     Strong candidates will have a proven track record of pushing marketing technologyto meet clients’ needs, preferably within the government. Candidates will have experience facilitating discovery sessions, analyzing datato inform strategies, and working on large-scale or program-level projects for clients. Candidates must have a desire to be part of a data-driven, client-focused, fast-paced team that loves the mission of improving the citizen experience and providing world-class service to government clients.    Projects range from assessing the effectiveness of a rural county’s digital communications initiative, to driving awareness-to-action of a state-wide social services initiative, to growing a large federal agency’s digital audience in a short timeframe, to managing the largest online community to advance national preparedness and resilience. The position reports to the Manager of the GXG team. 

• Deliver multichannel strategy projects for public sector clients. Execute across Granicus’ evolving suite of digital products, with a heavy focus on delivery across email, social media, SMS, and websites. 
• Provide subject matter expertise on how to architect and deliver marketing technology and data strategies that accelerate audience acquisition and value, by being personalized and increasing citizen engagement.  
• Work closely with multi-disciplinary teams to define, plan and build complex digital experiences for our clients. 
• Provide expertise as a trusted adviser to clients, and closely collaborate with internal team members and contractors. 
• Gather, document and manage requirements with a user-centered approach. 
• Continuously demonstrate a polished, professional relationship with colleagues and clients by being organized, prepared and proactive.
• Have an authentic and polished presence at all times. 
• Occasionally represent GXG in speaking roles, panel participation, webinars, workshops and client outreach, as well as attend and participate in industry conferences and workshops throughout the U.S. as needed. 
• Be an expert on Granicus products and future product development by keeping abreast of new and upcoming enhancements to our platform. 
• Train GXG team on Granicus platform to effectuate the team's platform understanding and advance their approach to applying platform knowledge to GXG projects. Stay aligned with product owners/product roadmap, infusing GXG feedback and requests for product enhancements and share back with the GXG team ongoing product enhancements. 

• Responsiblefor Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. 

USD $63,700.00 - USD $74,300.00 /Yr.

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

 

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

 

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

 

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one.

Here’s what you can expect as a U.S.-based team member:

Flexibility & Balance

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
  
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
  
• Work From Home Reimbursement – Support a productive home office environment.

Health & Wellness

• Multiple Health Plan Options – Including a 100% employer-paid plan.
  
• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
  
• Fitness Reimbursement Program – Stay active, your way.
  
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.

Family & Future

• Paid Parental Leave – For both birthing and non-birthing parents.
  
• Traditional & Roth 401(k) – With a generous company match.
  
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.

Growth & Recognition

• Online Learning Platforms – Fuel your professional development.
  
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.