Senior Global Benefits Analyst

Serving the People Who Serve the People

 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

 

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The Senior Global Benefits Analyst executes on the administration and delivery of Granicus’ global benefits programs while providing analytical and administrative support for compensation programs and initiatives. This role partners with HR, Payroll, HRIS, Finance, Legal, and external brokers, carriers, and vendors to ensure accurate, compliant, and uninterrupted Total Rewards operations across multiple countries.  Operating in a complex, global environment, the Senior Global Benefits Analyst applies sound judgment, strong analytical skills, and deep benefits expertise to resolve issues, support audits, manage vendor relationships, and improve benefits processes and employee experience. This is an individual contributor role with no people management responsibilities.

 

Global Benefits Program Administration & Operations

• Administer global benefits programs, including medical, retirement, wellness, and locally required statutory benefits
• Execute day-to-day benefits administration activities such as eligibility, enrollments, life events, claims support, and vendor data file management today benefits administration activities such as eligibility, enrollments, life events, claims support, and vendor data file management
• Troubleshoot and resolve benefits issues; escalate complex or high-risk matters as appropriate risk matters as appropriate
• Ensure continuity of benefits operations during system changes, acquisitions, vendor transitions, and data disruptions
• Liaise with brokers, carriers, TPAs, and vendors to support service delivery, renewals, and issue resolution

Compliance, Audits & Risk Support

• Performs benefits compliance activities, audits, and regulatory requirements across jurisdictions
• Prepare documentation, data reviews, and audit materials; track and support remediation activities
• Partner with Legal, Finance, and external advisors on benefits related compliance reviews and risk mitigation related compliance reviews and risk mitigation

Systems, Data & Process Improvement

• Support configuration, testing, and enhancements of benefits systems and HRIS platforms
• Assist with benefits implementations, vendor transitions, and system upgrades
• Identify opportunities to improve benefits operations through automation, standardization, and process improvements
• Ensure accuracy, consistency, and integrity of benefits data across systems and vendors

Analysis, Reporting & Decision Support

• Analyze benefits and compensation data to support operational, financial, ad Total Rewards planning decisions.
• Prepare benefits and compensation reports, summaries, and insights for HR and Benefits leadership
• Support annual and off cycle benefits activities through data preparation and analysis cycle benefits activities through data preparation and analysis

Compensation Support

• Support compensation activities, including market benchmarking, salary analysis and maintenance of compensation data and salary structures.
• Provide analytical support for job offers, promotions, internal transfers and other compensation-related decisions.
• Assist with annual and off-cycle compensation processes through data preparation, analysis, auditing and reporting.
• Partner with HR on compensation-related questions, data requests, and projects.

Collaboration & Expertise

• Serve as a knowledgeable point of contact for benefits questions from internal partners
• Maintain strong working relationships with HR, Payroll, HRIS, Finance, Legal, brokers, and vendors
• Stay current on global benefits trends, regulations, and best practices

 

Experience/Credentials:

• 5+ years of progressive experience in benefits administration
• Experience working with brokers, carriers, and third-party administrators
• Experience supporting global or multi-country benefits programs
• Familiarity with benefits systems, HRIS platforms, and vendor data feeds
• Bachelor's degree in human resources, Business, Finance, or a related field

Knowledge/Skills/Abilities

• Strong expertise in benefits administration and operations
• Knowledge of U.S. benefits and exposure to global, multi-country benefits programs country benefits programs ‑country benefits programs
• Strong analytical and problem-solving skills with attention to detail solving skills with attention to detail ‑solving skills with attention to detail
• Working knowledge of compensation principles, salary structures, and market benchmarking.
• Experience analyzing compensation and benefits data using Excel and HRIS/reporting tools.
• Ability to support compensation decisions through accurate data analysis and application of established guidelines.
• Ability to manage multiple priorities and operate independently in ambiguous environments
• Strong written and verbal communication skills
• Effective stakeholder and vendor management capabilities

USD $60,000.00 - USD $80,000.00 /Yr.

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

 

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

 

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

 

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one.

Here’s what you can expect as a U.S.-based team member:

Flexibility & Balance

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
  
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
  
• Work From Home Reimbursement – Support a productive home office environment.

Health & Wellness

• Multiple Health Plan Options – Including a 100% employer-paid plan.
  
• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
  
• Fitness Reimbursement Program – Stay active, your way.
  
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.

Family & Future

• Paid Parental Leave – For both birthing and non-birthing parents.
  
• Traditional & Roth 401(k) – With a generous company match.
  
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.

Growth & Recognition

• Online Learning Platforms – Fuel your professional development.
  
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.