Manager - Product Management

Serving the People Who Serve the People

 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

 

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

Granicus is looking for a skilled Manager, Product Management with deep interest in software and its ability to impact global democracy, citizen engagement, and increased government transparency.  No company in the world reaches more people on behalf of public organizations as Granicus – and this individual will serve as both the internal and external evangelist for the solutions that make that happen.  You possess a unique blend of technical and business savvy; a big-picture vision as well as the drive and attention to detail that transforms vision into a reality.  This role requires leading product owners across 4 geographically hybrid scrum teams to execute against a govDelivery roadmap that is central to Granicus platform innovation strategy in 2025. You will support a team of world-class engineers, product owners and designers throughout product lifecycle. You will design systems and processes to facilitate effect team delivery against roadmap goals. The team will be responsible for gathering business requirements from cross-functional stakeholders, building the vision of what needs to be built, and working across Engineers, Scrum Masters, Designers, Data Analysts, and the Leadership team to deliver on that vision.

 

Please note: Due to the direct report structure and international / off-shore resources this position manages, only candidates residing in the US Eastern (EST) or Central (CST) time zones will be considered. Furthermore, candidates for this role must possess either US Citizenship or Perm. Resident Alien status ('green card'), This is due to the government related nature of the work this role leads. 

• Support and lead a team of world-class engineers, product owners and designers throughout product lifecycle.
• Develop and maintain a near-real time picture of concept attainment across 4 scrum teams, including the “why” behind the attainment in relation to levers like initial estimates, velocity, scope change, concept status, etc.  
• Leverage AI tools in day-to-day product management activities, including synthesising customer and stakeholder inputs, analysing delivery performance, identifying risks, and supporting roadmap prioritisation 
• Enthusiastic to leverage AI for individual workflow compression, innovations in the team operating model, and in agentic product enhancements that create value for government users 
• Lead and manage Product Owners & Managers, and govD teams in effective program increment planning.  
• Identify and apply practical AI-enabled approaches to improve product discovery, backlog management, planning, and cross-team coordination 
• Develop operations excellence to promote health and hygiene of the govD backlogs and releases across value streams (e.g. security vulnerabilities, CSIs, support, etc.) 
• Facilitate effective cross-functional communications across product management, engineering, cloud, support, implementation, solutions consulting, and customer success teams.   
• Effectively manage tradeoffs associated with delivering roadmap concepts, using data and AI-supported insights to inform prioritisation and decisions 
• Sets high expectations related to PO command of the govD tools and how they are intended to work.  
• Lead daily standups, in partnership with govD Director, across PM and POs to facilitate effective govD roadmap planning and attainment. 
• Proven success in communicating, presenting, and selling ideas to senior executives. 
• Act as a mentor, trainer and resource to other Product team members. 
• Participate in the continuous improvement and scaling of Product Management best practices at Granicus. 
• Other duties as assigned.

• Experience leading Product Owners and Managers, as well as off-shore and internationally dispersed teams. 
• 5+ combined years in Product Management. 
• Fluency in JIRA and Aha! 
• Experience in marketing automation and/or digital engagement platforms is an added bonus. 
• You will love this job if you have: 
• Demonstrated ability to build quantitative business cases and financial models. 
• Demonstrated ability to identify and apply AI tools and capabilities to improve product management workflows, including research, prioritisation, and decision-making 
• Experience using AI-enabled tools to synthesise data, generate insights, and support roadmap development 
• Understanding of the opportunities and limitations of AI in a product context, with the ability to apply appropriate judgement and oversight 
• Demonstrated experience with complex, transformational roadmap initiatives. 
• Experience delivering high-quality technology products/services in a fast-moving environment where priorities and structures shift rapidly. 
• Success working in an agile environment. 
• High level of intellectual curiosity drives you to ask great questions and seek supporting data to interpret the most important needs of the product. 
• Excellent organizational and quantitative analytical skills. 
• Technical depth that enables you to understand and earn the respect of the engineers you work with. 
• Ability to break the long-term vision down into specific, manageable deliverables that deliver user value as quickly as possible. 
• Ability to think strategically with the capacity to expand customer use cases into platform-wide requirements. 
• Demonstrated success in working with cross-functional teams. 
• Excellent communication skills regardless of the audience — software engineers, product designers, business stakeholders, users, etc. 

USD $129,000.00 - USD $145,000.00 /Yr.

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

 

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

 

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

 

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one.

Here’s what you can expect as a U.S.-based team member:

Flexibility & Balance

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
  
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
  
• Work From Home Reimbursement – Support a productive home office environment.

Health & Wellness

• Multiple Health Plan Options – Including a 100% employer-paid plan.
  
• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
  
• Fitness Reimbursement Program – Stay active, your way.
  
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.

Family & Future

• Paid Parental Leave – For both birthing and non-birthing parents.
  
• Traditional & Roth 401(k) – With a generous company match.
  
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.

Growth & Recognition

• Online Learning Platforms – Fuel your professional development.
  
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.