Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.
Responsible Use of AI:
Granicus is a global leader known for building meaningful connections with every digital interaction. While AI helps us enhance efficiency to elevate the candidate experience, our primary focus is on communicating with candidates with honesty and care. In locations where it is permitted by local legislation, Granicus will use AI tools to assist us in the following ways, which may change from time to time in accordance with business needs:
• Job descriptions: Our hiring managers or recruiters may use AI to help draft job descriptions, which are then carefully refined to ensure clarity and accuracy.
• Outreach messages: Recruitment team members may use AI to draft messages to potential candidates and then personalize them with a human touch.
• Interview scheduling: We may use AI tools to streamline interview scheduling and automate follow-up communications to ensure the smoothest process for candidates.
• Interview questions: Our interviewers may use AI to assist in building questions tailored to the skills and qualities listed in the job description, ensuring relevance to the role.
• Note taking: We may use AI tools like Copilot to summarize Teams calls, which reduces our reliance on manual notetaking.
Throughout these processes, AI serves as a tool to enhance, not replace, the human connection at the core of our hiring experience. All decisions are made by our recruiters and hiring managers, who carefully review each application and bring context, expertise, and empathy to the process. We are committed to transparency, fairness, and responsible use of technology in hiring, ensuring every candidate is evaluated with both innovation and integrity.
If you choose to not give consent to AI reviewing your profile, your application and resume will still be fully reviewed by our recruiting team. Opting out will not negatively impact your candidacy or the consideration you receive.
At Granicus, we understand that public interest technology isn't a one-size-fits-all solution. That's why we developed the Government Experience Cloud — a purpose-built platform to enhance internal and external operations, community engagement, resident services, and trust in government. Acknowledging that technology alone isn't enough to drive change, our skilled experience design agency, efficient technology implementation practices, and robust data-driven insights catalyze meaningful change in communities worldwide. Our unwavering commitment to the power of people, process, and technology sets us apart, enabling us to deliver excellence consistently. Our Experience Partners have strong experience in customer-facing environments. They are CX...
Job Title: Art Director
Summary Description
The Art Director works to conceptualize strategic solutions that achieve goals and generate new ideas. They oversee designers in the creation of custom designs that are innovative and resonate emotionally with our clients and their audiences. The Art...
The Granicus Experience Group (GXG) is Granicus’ in-house digital agency, a cross-functional team of strategists, analysts, communicators and Granicus technology experts focused on customer experience and digital communications. We leverage best-in-class human-centered practices and a design-thinking approach to help our federal, state and local government customers better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes. GXG is a fast-growing agency at a high-growth tech company, seeking a Senior Consultant for our Communications Practice Area to develop content for multichannel campaigns and/or websites, analyzing data to inform decisions, and leading large-scale or program-level...
Due to Granicus’ continued growth, the Business Development Team is seeking new team members who will work to identify potential customers, further our partnerships with existing clients and increase the adoption of modern government technology throughout the country. The Business Development Representative is responsible for prospecting, qualifying, and generating new sales opportunities to help support the Federal, State and Local Sales teams. They will partner with Sales Executives to set up discovery meetings and opportunities with key decision makers in the government. These opportunities will be generated through qualifying inbound marketing campaign leads and strategic outbound communication. This role is for a highly-motivated, ambitious, and results...
Due to Granicus’ continued growth, the Business Development Team is seeking new team members who will work to identify potential customers, further our partnerships with existing clients and increase the adoption of modern government technology throughout the country. The Business Development Representative is responsible for prospecting, qualifying, and generating new sales opportunities to help support the Federal, State and Local Sales teams. They will partner with Sales Executives to set up discovery meetings and opportunities with key decision makers in the government. These opportunities will be generated through qualifying inbound marketing campaign leads and strategic outbound communication. This role is for a highly-motivated, ambitious, and results...
As an Agentic AI Architect and value engineer, you will be the lead AI technical expert in strategic sales pursuits. You'll be the translator between Granicus’s AI capabilities and the real-world challenges faced by government agencies, painting a picture of what’s possible through agentic technology. You’ll work alongside sales, product, and customer experience teams to design solutions that solve customer problems and advance productized capabilities to capture market share. As a technical resource you will deliver proofs of concept and help support delivery of AI solutions through co-innovation with Granicus...
The Customer Success Consultant is accountable for our clients' adoption of our growing suite of SaaS solutions and services across client segment tiers, driving visible value aligned with our clients' business outcomes. As a consultant, you will act as a powerful client advocate, providing exceptional customer service so that our clients can deliver high-quality civic and citizen experiences in their communities. You will develop your experience with Software as a Service (SaaS) platforms and the ability to translate the capabilities of a technology platform into specific benefits for a given client.
Job Summary:
This Project Manager role lives within the customer engagement arm of the Granicus’ Digital Services Implementation Team and is a key member of the Implementation Services (IS) team. This team helps customers (government agencies) create valued online services, and partners with customer to enhance the way that government organizations support their communities through strategic experience management.
As a...
The Software Engineer role at Granicus is for developers growing their technical and software development skills developing products in a SaaS based environment. They take on challenging technical tasks and consistently make significant contributions to all areas of the Granicus product suite. Software Engineers are proficient in multiple different technologies and gain on-the-job experience applying their knowledge and experience in improving the design and quality of our products. They understand the deployment process and support our applications in all environments. As they gain expertise, they share their knowledge with the broader engineering team.
Opening from Default - All locations The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber...
Opening from Default - All locations The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an...
As a Human Resources Business Partner, you’ll act as a trusted advisor to key stakeholders on all people-related matters while coaching and developing business teams to help them achieve business outcomes. You'll be influential in shaping organizational design and strategy, leading talent management initiatives, and driving a culture of high performance, urgency, and engagement. Your role will cover implementing talent strategy, supporting performance management through coaching and development, global HR project work, and providing subject matter expertise around HR policies and procedures. You’ll work collaboratively with the broader HR teams to help drive the people plan across...
Title: Manager, Business Analysis, Digital Services Implementation
Reports to: Senior Director, Digital Services Implementation
The Granicus State Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Enterprise Account Executive generates subscription sales for our SaaS platform and related services in an assigned territory. State Government includes all government functions, including state agencies, and programs under the Executive, Legislative, and Judicial branches of government.
The Granicus State Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Enterprise Account Executive generates subscription sales for our SaaS platform and related services in an assigned territory. State Government includes all government functions, including state agencies, and programs under the Executive, Legislative, and Judicial branches of government.
The Associate Solution Consultant role at Granicus is the ideal launchpad for early-career professionals passionate about solving complex public sector problems through technology. This is not just an entry-level role—it’s a mission-driven apprenticeship in value-based discovery, technical storytelling, and solution design.
As an Associate Solution Consultant (ASC), you’ll support mid-stage sales opportunities (Stage 2 and beyond) by conducting structured discovery, synthesizing agency needs, and contributing to solution design documentation. While your work will be guided and reviewed by senior consultants, you’ll quickly grow into owning early deliverables—helping translate stakeholder input into...
Granicus is hiring a Small-Medium Government Account Executive to join our team! We are looking for a professional, customer-centric sales person with a technology sales background in local government to grow our business and number of customers. Candidates must have previous experience successfully prospecting over a large geographical region. This is an individual contributor sales position that requires a high degree of autonomy, activity, and attention to detail.
Granicus is a remote first company (this isn’t temporary). While we have virtual teams, you have the option for in-office work should you be located near one of our hubs.
The Software Engineer role at Granicus is for developers growing their technical and software development skills developing products in a SaaS based environment. They take on challenging technical tasks and consistently make significant contributions to all areas of the Granicus product suite. Software Engineers are proficient in multiple different technologies and gain on-the-job experience applying their knowledge and experience in improving the design and quality of our products. They understand the deployment process and support our applications in all environments. As they gain expertise, they share their knowledge with the broader engineering team.
The Senior Service Delivery Manager plays a critical leadership role in ensuring the reliability, compliance, and operational excellence of enterprise-grade SaaS services. This role oversees incident response, change control, disaster recovery, customer communications, SLA management, and compliance documentation, while managing integrations across key operational tools. The ideal candidate brings deep experience in service delivery within complex SaaS environments, strong leadership capabilities, and a proactive approach to continuous improvement and customer satisfaction.
We are seeking a dynamic and strategic Sales Director to lead a high-performing team of Account Executives focused on selling innovative technology solutions to state government agencies. This role is pivotal in driving revenue growth, expanding market share, and deepening relationships within the public sector.
The ideal candidate will bring a strong understanding of the government technology landscape, particularly at the state level, and possess proven leadership experience in managing sales teams. You will be responsible for setting sales strategies, coaching and developing your team, and ensuring consistent execution against targets.
The Account Executive will drive revenue growth by acquiring and expanding relationships with special district governments which may include water, fire protection, library, parks & recreation, transit, and/or other special-purpose districts. This is a hunter-farmer hybrid role requiring both new business development and strategic account management.
This role isn't for everyone. If you need instant gratification, get frustrated by committee decisions, or prefer transactional sales, this probably isn't your fit.
But if you're energized by building relationships with public servants solving real community problems, if you find satisfaction in becoming a trusted advisor rather than just hitting a number,...
The Granicus Experience Group (GXG) is our in-house digital agency, a cross-functional team of strategists, analysts, communicators and Granicus technology experts. We leverage best-in-class human-centered practices and a design-thinking approach to help our nonpartisan federal, state and local government clients better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes. GXG takes a consultative, collaborative approach to helping our clients maximize the value they get out of the Granicus platform and develop strategic, human-centered experiences that inform, educate and compel people to take action. The opportunities to make a difference while developingstrategiesfor the...
The Territory Manager will work within the State and Local Government (SLT) Sales Team and focus on new cross-sell sales opportunity creation and win. This role is focused on selling to existing client partners at the local municipality level. They will be responsible for building a market plan, proactive and intentional outreach, and continue through all phases of the sales process culminating in sales win/close. This position is supported by an account specialist team, marketing team, solution consulting team, and technical project managers. Come see the impactful work we’ve done on communities across the country (and world!): https://granicus.com/success-stories/ Granicus is a remote first company (this isn’t temporary). While we have virtual teams,...
Product Manager – Engagement Cloud
Location: US Remote
Department: Product Management
Reports To: Manager, Product Management
About the Role
Granicus is seeking a skilled Product Manager with a background in software and a passion for improving resident experiences, driving citizen engagement, and advancing government transparency.
As a Product Manager, you’ll drive execution across agile teams by translating vision into actionable plans...
Summary Description
The Director, CXS Product Management is a strategic leadership role reporting to the Senior Director, Experience Partners. Acting as a product manager for the Customer Experience Services (CXS) organization, this role is responsible for designing, evolving, and scaling service offerings that drive platform adoption, customer success, and operational excellence.
This role requires a blend of strategic thinking, service design expertise, and cross- functional leadership. The ideal candidate brings a digital-first mindset, strong commercial acumen,...
Summary Description
The Senior Experience Partner is a senior-level role responsible for managing high-value, complex client relationships across the full customer lifecycle. This includes leading strategic pre-sales consultations, overseeing implementation and onboarding, and driving long-term client success through executive-level engagement, program optimization, and revenue growth. The Senior Experience Partner also mentors junior team members and serves as an escalation point for complex client issues.
Essential Function
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Summary Description
The Experience Partner 2 is a mid-level role responsible for managing a portfolio of mid-tier clients across the full customer lifecycle. This includes participating in pre-sales discovery, leading implementation coordination, and ensuring long-term client success through strategic engagement, program reviews, and growth planning. This role requires a balance of consultative client management, cross-functional collaboration, and a proactive approach to identifying opportunities for improvement and expansion.
Essential Function
• Manage a portfolio of up to 30 mid-tier...
Summary Description
Our premier destination marketing solutions power 1,000 destinations across the globe, including small towns, big cities and various types of venues. Those destinations use our CRM, web content management systems, and digital marketing services to attract tourists, conventions, and sporting events. The Destination Insights team works with Destination Marketing Organizations (DMO’s) and Convention and Visitor Bureaus (CVB’s) across the US and beyond to provide solutions to help them generate more interest and ultimately visitors to their market. We provide both technology products and strategic solutions in a consultative way to maximize the clients’...
Our premier destination marketing solutions power 1,000 destinations across the globe, including small towns, big cities and various types of venues. Those destinations use our CRM, web content management systems, and digital marketing services to attract tourists, conventions, and sporting events. The Destination Insights team works with Destination Marketing Organizations (DMO’s) and Convention and Visitor Bureaus (CVB’s) across the US and beyond to provide solutions to help them generate more interest and ultimately visitors to their market. We provide both technology products and strategic solutions in a consultative way to maximize the clients’ understanding and the solutions’ impact.
The Granicus (GovDelivery) Federal Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. The existing Federal Sales team has established a baseline of Federal customers who have adopted the core Granicus Citizen Engagement communications software platform. Significant opportunities exist to upsell innovative digital services and solutions and provide a services wrapper leveraging the core Granicus software platform to help government customers in achieving their mission objectives. It is against this backdrop that Granicus seeks to hire a new Sales Account Executive, Federal for mission-driven sales approach to best position Granicus as the digital innovation leader.
Our premier destination marketing solutions power 1,000 destinations across the globe, including small towns, big cities, and various types of venues. Those destinations use our CRM, web content management systems, and digital marketing services to attract tourists, conventions, and engage stakeholders. As Granicus continues to advance the power of connected technology and data-driven insights, we seek a dynamic director to lead our digital marketing services for destinations.
Our premier destination marketing solutions power 1,000 destinations across the globe, including small towns, big cities and various types of venues. Those destinations use our CRM, web content management systems, and digital marketing services to attract tourists, conventions, and engage stakeholders. As we continue to advance the power of connected technology and data-driven insights, we seek a dynamic and strategic Senior Director to lead the next chapter of our digital strategy and marketing services for destinations. The Senior Director, Destination Experience, is a strategic executive leader responsible for shaping and delivering transformative digital and experiential strategies for destination customers. This role...
Job Summary: This Technical Implementation Consultant role lives within the customer engagement arm of the Granicus’ Digital Services Implementation Team and is a key member of the Implementation Services (IS) team. This team helps customers (government agencies) create valued online services, and partners with customer to enhance the way that government organizations support their communities through strategic experience management. As a Technical Implementation Consultant, you will be an expert on the AMANDA platform, and a key partner in the successful rollout of projects across North America. You are a customer focused leader who works hand-in-hand with the project management team to implement products and solutions that require a higher level of technical knowledge (i.e....
This Technical Implementation Consultant role lives within the customer engagement arm of the Granicus’ Digital Services Implementation Team and is a key member of the Implementation Services (IS) team. This team helps customers (government agencies) create valued online services, and partners with customer to enhance the way that government organizations support their communities through strategic experience management.As a Technical Implementation Consultant, you will be an expert on the AMANDA and Grantium platform, and a key partner in the successful rollout of projects across North America.You are a customer focused leader who works hand-in-hand with the project management team to implement products and solutions that require a higher level of technical knowledge (i.e. Web...
Granicus is seeking an experienced and highly skilled Senior Site Reliability Engineer (SRE) to join our SRE team. As a Senior SRE, you will play a pivotal role in ensuring the reliability, scalability, and performance of our services. You will lead efforts in building and maintaining a robust infrastructure, automating processes, and guiding the team to implement best practices in site reliability.
Granicus is seeking a skilled Product Manager with a background in software and a passion for improving resident experiences, driving citizen engagement, and advancing government transparency. As a Product Manager, you’ll drive execution across agile teams by translating vision into actionable plans and managing a well-prioritized Jira backlog across multiple value streams. You’ll ensure delivery of high-impact features by balancing competing priorities, aligning cross-functional teams, and applying data-driven decision-making. You’ll also oversee the development of complex, large-scale technical products, ensuring they meet market needs and business goals—especially in the realm of digital tools and automation technologies.
The Solution Consultant role at Granicus is a strategic position designed for professionals who thrive at the intersection of business problem-solving, technical storytelling, and cross-functional execution. This is where public sector challenges meet transformative solutions—and you are the one connecting the dots. As a Solution Consultant, you’ll own discovery and solution design for opportunities. You will guide government stakeholders through structured exploration of needs, and craft solution strategies that map to Granicus products, implementation realities, and agency mission priorities. You’ll partner with AEs, Solution Architects, and Product teams to design and deliver solution recommendations that influence outcomes and set the...
As a Senior Product Marketing Manager, you will have responsibility for creating the positioning and developing the marketing programs to grow a Granicus product line over time. This role requires a combination technical product knowledge to obtain a deep understanding of our products, combined with the market insights and marketing skills to effectively develop and communicate our product positioning and differentiators. This position works closely with product management, sales, other marketing organizations, professional services, and customer success to develop the overall product line business.
The Granicus Experience Group (GXG) is Granicus’ in-house digital agency, a cross-functional team of strategists, analysts, communicators and Granicus technology experts focused on customer experience and digital communications. We leverage best-in-class human-centered practices and a design-thinking approach to help our federal, state and local government customers better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes. GXG is a fast-growing agency at a high-growth tech company, seeking a Communications Coordinator for our Communications Practice Area to contribute to the design, development, and delivery of omnichannel campaigns and content to fit the unique needs of our customers. Our Communications Practice...
The Granicus Local Enterprise sales team is a dynamic, results driven group charged with driving new revenue in a growing Govtech SaaS vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Strategic Account Manager nurtures and cross sells subscriptions for our Granicus Experience Cloud offering helping local agencies and programs digitize the interaction between government and its constituents. Join us to make a difference for the company and, most importantly, for our customers.
